At some point, the tool box is empty. There is nothing else you can offer. This is hard to acknowledge, both as a professional and a patient.
For a complementary practitioner, practicing honestly, this is the point where you have a conversation with the patient, and offer to refer on, either to a fellow professional or back to their medical practitioner.
For the hospital medic, they often carry out one more test, make a referral to another team or wait and see. This is almost always with the best intentions, but also because admitting you’ve reached the bottom of the toolbox is hard.
For the GP, at the front of patient care, it can be especially hard, since the patient has spent their life believing that medicine can fix whatever the problem is and finding out that there isn’t an easy pill, operation or test that can solve it all is challenging.
But sometimes it has to be admitted that the issue doesn’t have an answer, especially with some chronic conditions and mental health. Its at this point the person is vulnerable to quacks, charlatans and an alternative health tribe who offer an apparent quick fix in return for lots of money.
A lot of alternative treatments are wonderful, offer real benefits to people and can improve lives if used sympathetically and appropriately, but there are always grifters and con artists in every field.
Reiki may offer space, acupuncture can take a completely different view of a problem, an antidepressant can numb the emotions and help the patient get on with life, perhaps while waiting for the world to change around them, a painkiller can allow a return to activity that may help resolve the pain if well managed.
But sometimes, the toolbox is empty.
And then we have to get on with life anyway, rebuilding what we have into a structure that supports us now.
Find the tools that work for you, learn how to use them effectively, add to the box as often as possible and acknowledge that sometimes, the box is empty.